Technology can feel confusing, but getting help shouldn’t. My pricing is simple and straightforward so you always know what to expect. Whether you need quick guidance, hands‑on support, or more advanced help, I keep everything clear, honest, and pressure‑free.
Tiers
I use a tiered pricing structure so you can choose the level of help that fits your needs and budget:
Tier One
Basic Support
$50 / hour
For quick questions, light troubleshooting, or learning something new online or in person.
✓ Online Assistance
✓ “How do I…?” questions
✓ Email help
✓ App settings
✓ Basic device navigation
✓ Light troubleshooting
Tier Two
Standard Support
$75 / hour
For hands‑on help that requires more time, attention, or in‑home assistance.
✓ In-person Visit
✓ “My computer isn’t working right.”
✓ “I need someone to come look at this.”
✓ “Can you show me how to use my new phone?”
✓ “My files need to be moved to a new device.”
Tier Three
Advanced Technical Support
$100 / hour
For more complex or technical work. The “techy” stuff you don’t want to do.
✓ House Call
✓ Home Wi‑Fi issues
✓ Slow or infected computers
✓ Reinstalling Windows
✓ More advanced troubleshooting
All links are redirected to the Hollis Helpdesk Square site.
Add-Ons
Covering specific tasks that go beyond general support, giving you only the extra help you need without paying for anything you don’t.
- Diagnostics — $60
- Troubleshooting — $75/hour
- Computer/Tablet/Phone Setup — $70
- File Transfer — $75
- Computer Tune‑Up — $50
- Networking — $85
- OS Installation — $75
- Virus/Spyware Removal — $90
- Ask Me Anything — $100/hour
Hollis Helpdesk 